Everything You Need to Run Your Store’s Messaging on Autopilot
Selene replaces multiple tools and an entire retention team with one AI-powered platform that writes, personalizes, and sends every message for you.
● Fully automated 1:1 messaging
● AI Agents for every retention use case
● 60-day free trial: no credit card needed
Account Based Marketing:
(Audience of One)
From Broad Segments to Individual Relationships
The Problem:
Your current personalization is just granular segmentation. You're still sending mass messages to macro-segments based on static demographics like geography or purchase history. Your customers feel this disconnect; they expect brands to know them individually, but you're treating them like a persona.
Selene Solution:
Selene's Audience of One engine moves beyond demographics. It's true hyper-personalization. This unified profile ingests every click, every page view, and every message response to understand their true intent.
The Benefit:
Stop overwhelming buyers. Start having 1:1, human-centric conversations. By treating each prospect as an audience of one, you deliver active personalization that provides genuine decision support, building loyalty and driving conversions.
AI Agents Automation
Your Autonomous Marketing Workforce
The Problem:
Your best strategies are bottlenecked by your team's bandwidth. You have complex journey maps you can't build, optimization A/B tests you don't have time to run, and a team burning out on technical battles. Your current automation just sends emails; it doesn't think, learn, or adapt.
Selene Solution:
Selene's AI Agents are not just automation; they are autonomous. This is an AI workforce that takes ownership of business outcomes with minimal human input. Our agents make decisions without waiting for your input to:
Analyze data to build nuanced customer segments.
Write hyper-personalized Email, SMS, and WhatsApp copy for each Audience of One.
Continuously monitor campaign performance and make real-time adjustments.
The Benefit:
Achieve 50x more with your current team. Free your best people from manual, repetitive tasks and empower them to be strategists, not operators. Reduce operational costs and scale your marketing engine with an autonomous workforce that never sleeps.
Data Enhancement
More Complete Customer Profiles
Selene supercharges your first-party customer data through data enhancement (also known as data enrichment).
This involves improving your internal data by adding context and information from additional sources.
The result is a richer, 360° view of each customer you’re not just seeing transactions, but also preferences, demographics, and behaviors that paint a fuller picture.
By blending multiple data sources, you gain a more precise and complete view of a single person at any given moment.
Enhanced data means better targeting and personalization: you can tailor campaigns with greater accuracy, knowing what truly resonates with each customer.
In short, Selene helps turn raw data into actionable insight, so every message hits the mark.
Customer Management Platform
The Unified Data Core: Your 360-Degree Customer View
The Problem:
You can't hyper-personalize because your customer data is fragmented across your disconnected systems your CRM, your e-commerce platform, and your ad platforms. Your data is siloed, raw, and incomplete.
Selene Solution:
Selene creates the unified customer view that personalization requires.
We start with pre-built integrations and a flexible API to connect all your data sources CRM, database, e-commerce, ERP. This composable stack breaks down data silos for good.
We make it easy to integrate your customer data from your ecommerce platform like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Amazon Selling Partner and many others.
We are integrated with most popular CRMs on the market like Salesforce, Zoho CRM, HubSpot, Microsoft Dynamics CRM, Zendesk, Pipedrive, SAP, Oracle, Monday.com and more.
Design Studio
On-Brand Omnichannel Content. No Code Required.
The Problem:
Your marketing team has a great idea, but it's stuck in the dev queue. Creating on-brand, responsive Email, SMS, and WhatsApp messages requires complex code and design resources, slowing your time to market to a crawl.
Selene Solution:
Selene's Design Studio democratizes content creation. Our intuitive drag-and-drop interface empowers your marketing team; no code required.
On-Brand: Set global styles to lock in your brand, ensuring every message is consistent.
Omnichannel: Access pre-built templates for Email, Short Message Design (SMS), and WhatsApp.
AI-Powered: This is where our AI-driven copywriting lives. The AI Agent suggests the copy, and you refine it in the visual editor.
Responsive: All templates are automatically built with responsive styles to look perfect on every device.
The Benefit:
Go from idea to launch in minutes, not weeks. Eliminate developer bottlenecks and give your team the creative freedom to build beautiful, high-converting, on-brand messages at the speed of your AI.
Journey Builder
Visually Orchestrate 1:1 Omnichannel Flows
The Problem:
Your customer's journey is a fragmented mess. They get an email, then an unrelated SMS, and your WhatsApp message has no context of their website behavior. You're not managing an omnichannel strategy; you're just blasting multichannel noise. Your team can't visualize or control the flow.
Selene Solution:
Our visual, drag-and-drop Journey Builder is the central command center for your 1:1 strategy. It's the one place where your Audience of One profiles and AI-generated content come together. You can visually map complex logic with:
True Omnichannel Logic: Orchestrate Email, SMS, and WhatsApp in a single flow.
Intelligent Flow Control: Use event-based triggers, decision splits, wait timers, and smart fall backs (e.g., push → email,).
A/B/n Testing: Test any variable within the flow to let your AI Agents optimize in real-time.
The Benefit:
Stop managing separate workflows. Start designing one seamless, unified presence. Deliver the right message on the right channel at the exact moment of intent, guiding each customer through their unique journey.
Next Level Analytics
Make your analytics into a difference maker.
Custom report builder that makes it easy to build dashboards that are relevant to your business.
Multi-channel campaign reporting: Your time is too valuable for spreadsheets.
Selene provides detailed analytics for every email, SMS, and WhatsApp campaign so you know what engages your audience.
Enterprise Grade
Scalability, Security and Compliance by Design
The Problem:
You're ready to invest, but your General Counsel, and Head of Engineering are worried. Can this platform handle our scale? Is it secure?
Selene Solution:
1. Massive Scalability: Selene is built to handle high volumes of data, users, and concurrent processes without compromising performance. We scale with you.
2. Robust Security: Enterprise-grade security is our foundation. From rock-solid auth to advanced access controls, we protect your data and your customers' privacy.
3. Compliance: We provide automated compliance with opt out management for SMS, Email, and WhatsApp. You can control allowed hours for messaging.
The Benefit:
Selene gives you the power to innovate and the enterprise-grade foundation to do it safely, securely, and at a global scale.
